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FAQ

Essential answers about requests, materials, production and tracking.

01

How long does production take?

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After design, slab and dimension approval, production typically takes 6–12 weeks depending on the piece. The exact schedule is shared with the quote.

02

Do I pay on the website?

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No. The website only creates a request. The workshop contacts you to confirm material, scope, quote and payment terms separately.

03

Can I choose the actual slab?

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Yes. Suitable slabs are presented by photo and video. Production starts after you approve the selected slab.

04

Can dimensions be customized?

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Yes. Your space, intended use and delivery constraints are evaluated together.

05

Can I choose the resin color?

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Clear, smoky and selected colors are available. The final choice is made with the wood tone and grain in mind.

06

How do I track my order?

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Use the order number and secure tracking link provided after your request to follow each production stage.

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